For non-accountant hospitality managers, accounting and financial management is often perceived as an inaccessible part of the business. Yet having a grasp of accounting basics is a key part of management. Using an 'easy to read' style, this book provides a comprehensive overview of the most relevant accounting information for hospitality managers. It demonstrates how to organise and analyse accounting data to help make informed decisions with...
Research Methods for Business Students has been fully revised for this seventh edition and continues to be the market-leading textbook in its field, guiding hundreds of thousands of student researchers to success in their research methods modules, research proposals, projects and dissertations. So, if you're thinking ...'How do I choose my topic?' 'I'm confused by all these different philosophies' 'I need to collect my data; what do I do first?'...
This text is a concise yet comprehensive reference for all business students and covers the various forms of writing they are required to produce, from note taking to essays and reports. The book includes: 1. Example boxes featuring examples of reports and referencing etc that show how students can use skills in their own writing 2. Hint boxes for students to remember and use in their own writing 3. On writing for the web to guide students in...
Understand both the key concepts and modern developments within the global food and beverage service industry with this new edition of the internationally respected text. An invaluable reference for trainers, practitioners and anyone working towards professional qualifications in food and beverage service, this new edition has been thoroughly updated to include a greater focus on the international nature of the hospitality industry. In addition...
Tourism Marketing provides a contemporary approach to formulating, implementing and monitoring marketing strategy for regional tourism marketers and small businesses, the latter comprising over 90% of the 'tourism industry'. The principal aim of Tourism Marketing is to demonstrate how marketing principles apply in the tourism industry in Australia, New Zealand and the Asia-Pacific. This text will provide students with a thorough understanding...
Endorsed by the Australian Human Resources Institute (AHRI - the national association representing human resource and people management professionals), Managing Human Resources 4th edition presents a concise coverage of key HRM topics typically taught in a 12 or 13-week teaching semester. The 4th edition has been thoroughly updated to reflect the impact of the Fair Work Act on the employment relationship between employers and employees, as well...
This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations management. Building on the basic principles of operations management, the authors examine the operations decisions that managers face in controlling their resources and delivering services to their customers.
The Business Communication Handbook, 10e covers a broad range of communication principles, practices and skills that will help you grow in your chosen career. The Business Communication Handbook, 10e is designed to cover a range of skills required in today's busy workplaces with a special focus on business communication. Written, verbal and interpersonal communication skills are essential for personal development, employment and active...